PLDT's MyBRO or SmartBRO's Fair Usage Policy sucks!
Last night, I was downloading at 200kbps but, when I woke up this morning, my download speed dropped down to 20kbps and it sucks. The good news is, it's already the last day of the month and, that means, I'll get back my normal download speed of 200kbps tomorrow.
It still sucks though because I'll have to endure this extremely slow internet speed for an entire day. Now, that's an entire day of slow YouTube viewing, slow GMail access, slow Blogger access, slow Facebook access, etc. In other words, it's an entire day of slow internet browsing.
Yes, PLDT's MyBRO or SmartBRO's Fair Usage Policy sucks!
Throttled Down My Internet Speed
Last month, PLDT's MyBRO or SmartBRO throttled down my internet speed in the first week of the month. It was freaking insane because it was too freaking early. It was also an indication that the limit was extremely low. I have no idea what the number is but some people are claiming that they have reached almost 60GB of downloaded data before they were throttled down by PLDT's MyBRO or SmartBRO.This month, it took PLDT's MyBRO or SmartBRO almost an entire month to throttle down my internet speed which was great but it doesn't mean it sucks less. As long as PLDT's MyBRO or SmartBRO has this un-Fair Usage Policy in effect, it will forever suck and, the only thing that will change that is, if they'll reconsider removing it or even updating it to the satisfaction of their paying customers.
0.20Mbps Is Too Freaking Low
0.20Mbps is too freaking low. In fact, it's so low that it takes me up to 10 minutes just to open my Gmail account. If PLDT can't or is unwilling to remove this un-Fair Usage Policy that they suddenly imposed on their loyal and paying subscribers then they should at least increase it to 0.80Mbps for those with a 2Mbps plan.We are paying subscribers! Seriously! They're too incompetent to catch all these illegal connections that are congesting their network and, what do they do, they punish us paying subscribers. Put a stop to all illegal connections and that will free a ton of traffic from your network.
Honestly, what PLDT is doing is, it's forcing its subscribers to drop their subscriptions and opt to connect illegally. This is currently happening because why would people pay when they can connect illegally specially now that PLDT chose to burden its subscribers with this un-Fair Usage Policy.
Say NO To PLDT's MyBRO/SmartBRO Un-Fair Usage Policy
If you're a MyBRO or SmartBRO subscriber and you think this so called Fair Usage Policy is UNFAIR then please sign this online petition, https://www.change.org/ph/mga-petisyon/no-to-smart-pldt-fair-use-policy-trash-the-fair-use-policy.You can also file a complaint at the National Telecommunications Commissions by filling up the form in this page, http://www.ntc.gov.ph/complaintpage2.php.
To PLDT, don't punish your subscribers with this un-Fair Usage Policy. If you truly want to free your network from congestion then you should go after illegal connections instead. If not then you're only forcing them to drop their subscriptions and connect illegally as well.
Already planning to not pay this month's bill and switch to Globe. My brother already did.
ReplyDeleteWhile Globe also has limits, at least it's not 20 friggin kb/s, In fact, Globe is ironically much faster than Smartbro ever was prior to the throttling. Everyone I know is doing the same, especially since the alternative their poor clueless customer service people (who don't even know what the actual limit is) push you towards - MyDSL - is unavailable in our region.
We have been loyal subscribers for six years (I think). This is our second or third contract. And we've never complained about their poor service before. And this is how they treat us? By changing something we didn't sign up for in their contract? Good luck with your user retention, PLDT. Greedy monopolists that you are.